After you file

How could I even obtain a transcript if the 2018 taxes were never filed?  I was told that to access and complete the filing I had to purchase the package due to the fact that I took out my 401k.  Because TurboTax won't process for free when you take from you 401k.  Before October 15th, I didn't have the money.  I was pregnant and on rest from work.  In other words I didn't have a job.  So, am I supposed to finishing submitting my taxes?