The ONLINE system has permanently closed and is presently in transition from 2018 to 2019 versions.
While the millions of returns are being archived the PDF download for tax year 2018 will only include the forms and schedules needed to file your tax return. The worksheets and other pages are not included in the PDF until the 2019 online editions become available sometime in December 2019.
To access the PDF, log into the website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
If your prior returns are locked then you must upgrade to PLUS & pay for the PLUS upgrade to unlock them... however this can ONLY be done when the ONLINE system is operational. Right now the system is down while it gets transitioned to the 2019 version ... this blackout period happens every year.
Purchasing the current year software does not give you access to the prior year online tax returns. You have to upgrade the online account to access those tax returns.
You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.
