I have a question about the 100% Accurate Expert Approved Guarantee. Which states If you pay an IRS or state penalty (or interest) because of an error that a TurboTax CPA, EA, or Tax Attorney made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest
Well I just received a letter in the mail today from the IRS saying my 2017 tax information was entered in incorrectly and I owe them money back and have to pay a penalty. I have copies of my tax forms from 2017 and I used the turbo tax auto fill where I take the picture and it automatically fills in all the information from my w2 form. What should I do at this point? And who would I contact about this?
