RuralIndiana
Returning Member

After you file

I understand how to save my returns as a PDF.  I usually do that.  But my wife was in critical condition in the hospital, my mind was focused on other things.

 

I called and I was told the only way to print my returns was to pay all over again for another copy for $85 (which is double what I paid at Sam's Club) and then request a refund tomorrow hoping I can get the money back.  The person on the phone told me that is the only way to print my file.  Case # was 452278116 and my order # is QSTCA124891330.

 

After using TurboTax for 12 years, this is the first trouble I have run into.  Now I have to cross my fingers and hope I can get my $85 back for just printing something.  I was hoping Intuit would be more accommodating .  It does not encourage me to stay for next tax season.  This has been a frustrating experience.