I filed the same way. Head of household with two kids and only made 15k last year. Turbo tax was contacted already and the answer my coworker got was this is not their responsibility. I just find it a little weird and too coincidental that us filing using turbo tax all have the same problems. It’s just aggravating and right now I can’t call back or do anything else until this next 30 day wait period is up while they try and figure out what’s going on...again. I feel like at this point it’s going to be time to file again for 2019 before I see any part of my refund.
