Is anyone else still waiting. I filed my income tax refund in the beginning of February. and as of 10-11-2019 i have yet to receive it. Ive been dealing pretty much the same situation as other people it seems like. At first i was told that they needed to verify the information on my w-2 and to wait xx amount of days. I offered to send in a copy of my w2 and was told they could not take it because i could alter it some how. When i questioned if they sent a request to my employer they stated they had not so how were they going to verify my w2. after waiting the requested amount of days i called again and was told they were going to submit an email for an inquiry and to wait for them to process it which takes approximately 45 - 60 days. A month into waiting for that time frame, i received a letter that basically verified i called on May 8th and an inquiry was submitted and to wait 45 days. Well i call back on June 24th which was past the 45 day mark from May 8th and was basically told that im supposed to wait until 45 days from the date of the letter i received which was June 8th. To which i responded with the fact the letter i received only verified that i called on May 8th. The IRS sent out this letter 30 days after i called and an inquiry was submitted to buy themselves more time. I give in and i wait again the requested 45 days. Call back and the worker told me that I should be receiving my refund soon. They have everything thing they need..W2 and they can see the numbers are correct. Just need to give them time. So i wait and wait. A month goes by and i call again this time a worker tells me ive been misinformed. They have my w2 and they can see the number on my return and w2 match but it doesnt match what my employer said and i need to call and speak with someone in the ACQP. Do that and they state they need either a letter from my employer verifying my w2 is correct or a copy of my last pay stubs for 2018. Call my employer and they stated there was no way that the information was wrong. The amount on my w2 was the amount they submitted. So i send in copies of my pay stubs by fax and certified mail. Fax goes through and i received the card from the certified mail stating it was received and someone within the IRS signed for it. I call in and the woman i spoke with said they received it and to wait 6 weeks. Wait 6 weeks and then call back only to be told they never received the copies of my check stubs and they also dont understand why i have yet to receive my refund because on her end she can see everything matches up. Now another email has been sent and i am forced to wait an additional 30 days which puts me at November 5th. After speaking with other people and coworkers who are having the same issues I have found out that the ones who are having problems like this all filed using turbo tax. The coworkers who did not use turbo tax had no problems or issues receiving their refunds.
