cyndiraz
Returning Member

After you file

I HAVE REPEATED THE PROCESS YOU MENTIONED AT LEAST 100 TIMES TO NO AVAIL.  THE RETURN I WORKED ON FOR WEEKS IS GONE.  AGAIN, I HAVE THE PDF FILE THAT WAS DOWNLOADED IN 2018 AFTER I PAID AND WORKED ON MY RETURN.   THE ONLY OPTION TURBO TAX IS GIVING ME IS TO START FROM SCRATCH.  I STARTED TO DO THAT BUT I REFUSE TO RE-PAY FOR THIS.

 

THE INFORMATION I ENTERED IN 2018 IS IMPERATIVE TO ME AS I WAS HOMELESS AND LOST MOST OF MY PAPERWORK SO YOU SEE, I TRULY NEED THE ORIGINAL FILE I WORKED ON IN 2018 AND CANNOT FIND IT ANYWHWERE.  EVERY OTHER YEAR IS ACCESSIBLE ALL THE WAY DOWN TO 2009 BUT NOT 2017.