Kat
Alumni
Alumni

After you file

You won't be required to purchase another download.  I'm not sure why the state download isn't available for you.  Technically, all downloads should be available to re-download as often as you like for up to 3 years.

 

Please contact TurboTax Customer Support during business hours using the info linked below.  A Support rep will be happy to assist you.  So sorry you've had this difficulty.

 

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/01/25632

 

 

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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***