@ jkaruna
This is an old thread from possibly 2 or 3 years ago that transferred into this new forum. Unfortunately, all those old threads were given a June 2019 date, which is confusing to users.
There is no longer a "My Account" menu. The website was redesigned a couple years ago.
You didn't say anything about "your" situation. If you are using Online TurboTax, Online TurboTax saves your work after every screen. If you want to know how to sign out of that session, go to the left menu column, and scroll way down to the bottom of that column where it says "Sign Out." Your work will be saved.
If you're using desktop software (CD/download), you need to say whether you are using the PC version or the Mac version.
