@pveneracion 

See if this FAQ describes your rejection in regards to your W-2G.  Is it this?

E-file rejection error FW2G-502: "Form W-2G, Payer EIN must match data in the IRS e-File database"

https://ttlc.intuit.com/community/rejections/help/e-file-rejection-error-fw2g-502-form-w-2g-payer-ei...

As I said in my prior comment, the hyphen situation is not the reason.   Verify that you are entering the correctly-spelled Payer name and EIN, even if you have to phone the Payer and confirm the name spelling and EIN digits.    If everything is correct, and it still rejects, then you'll need to print the returns and file them by mail--the Federal to the IRS, and the state return to the state tax agency.