@ Jose V wrote:
mesquitebean
Totally wrong you are....FIRST if I fill my tax with TURBO TAX they know I didn't receive my tax return....SECOND if you need to be clear about my situation...don't came and write against me, make sure if you are making good marketing understand what exactly happen. Thanks.
As I asked you above, did you choose to pay your TurboTax fees out of your Federal refund? You didn't even directly answer that question. That is the only circumstance in which TurboTax would know if you have received your refund or not, since they would know if they have been paid or not.
As I fully explained above, if someone chooses to pay the TurboTax fees out of the Federal refund, then TurboTax will know if the person hasn't received the refund because TurboTax hasn't been paid. So they will start emailing bills if one's refund is delayed for a long time at the IRS, or if the IRS reduces the Federal refund to a point where the fees are no longer covered. Did you get an emailed bill asking for payment?
If you need more assistance, then phone TurboTax Support using the contact information I provided you above and speak to them directly. It will be faster and easier for them to manage your questions in a realtime conversation.
Or would you like a special direct phone number to call for bilingual help?
