I’m in the same boat bc I added a 2017 w-2 onto my 2018 tax return and I didn’t know we wasn’t suppose to do that ! The lady I called from the irs number told me to admend it and I tried to today annd now mines say I owe 416 dollars when IRS refund website says my taxes still processing lol it’s so confusing when you can’t talk to someone direct at the irs like the people who actually looks into your account smh ! I’m glad I’m not the only one going through this I’ve revived letters in the mail with numbers and still nobody can help it’s like do I just go ahead and pay them and be done ? But it’s confusing when my status still say it’s processing
