I have reached out to them several times and they tell me I am still under a 60 day review and they need nothing from me and not to contact them until the 60 days are up. I have not made it to the end of any of my reviews because a week before, they send another letter stating that they need more time to review my account and there is nothing they need me to do and it continues like this. As far as the TA, When I spoke to someone they asked why i needed my refund and that there was no point in me talking to a TA since I do not qualify for a hardship and my account is under review. Nobody will say why I am under review. I have reviewed 4 letters for 60 day reviews and it seems like every time I call, I get a new letter for an additional 60 day review. I filed 1/24 and it is now 7/30
