@meagan1 wrote:
I have been waiting since the very beginning and I still have no refund. I tried to call a tax advocate and they just had me on hold for over an hour before the phone disconnects. I am beginning to give up on ever seeing my refund and I am in desperate need of one.
If you know for sure that the IRS received your return and it's under review, have you talked to the IRS?
I'll tell you the steps to reach a live IRS agent below.
As for the Taxpayer Advocate Service, there are a couple of ways to reach them. If you only tried one way then try the other way, and keep trying until you reach them. They are especially prone to help if you have an economic hardship, so stress that when you talk to them.
Here's how to reach the local office of the IRS Taxpayer Advocate Service in your state.
At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
Or if that's unsuccessful, here's how to contact the national office of the IRS Taxpayer Advocate Service:
877-777-4778
Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html
To speak to someone at the IRS, here's how to reach a live IRS agent:
800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It might transfer you to an agent at that point. If it doesn't it may ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then you'll get another menu. Choose 2 for "personal" then you should be transferred.
I usually use a speakerphone so I can work on something else while waiting.
