baratheons
Returning Member

How do I download my 2016 .tax file from the free edition after purchasing the Premier edition?

I want to amend my 2016 tax form, and it says that to download my 2016 .tax file "(You'll need to purchase TurboTax Deluxe online or higher editions in order to download your .tax file. Learn more)".

 

I decided to purchase the TurboTax Premier 2016. But when I click to download .tax file after purchasing the premier edition, it still says "It looks like you need to pay first to instantly access your TurboTax returns".

 

So I already have paid for the TurboTax Edition 2016, but I still can't access my .tax file from the free edition. How can I solve this issue?

 

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