Davec95
Sorry you had trouble. I know you have now filed on paper so this info will be moot, but may be explanatory and may help other users who find this thread. I don't work for TurboTax, but volunteer in the user forum.
You said you are in California. Did you originally choose to pay the 24.99 state efile fee out of your Federal refund? If so, in California, that pay-out-of refund option is bundled in a package called "Premium Services" for 44.99 which automatically includes Audit Defense as a benefit. So anyone in California who chooses to pay the state efile fee out of the Federal refund ends up having Audit Defense. For California filers the way to get rid of it is to pay the 24.99 fee by credit/debit card and thus avoid the "Premium Services Bundle."
Even when one doesn't choose to pay out of the Fed refund, it's also possible that one could add Audit Defense by the usual method that non-California filers users. In that case it is removed by removing a checkmark on one of the screens in the REVIEW tab in the AUDIT PROTECTION section. On a screen after the Audit Risk meter, way down at the bottom is a place to enter or remove a checkmark for Audit Defense.
