After you file


@Millgull wrote:
I have filled out my taxes with turbo tax, able to see the federal and states amount that I would receive on the app, but i havent received anything. I searched through the links given in the answer, it says that unable to find and IRS has no record of it!!
Somethings wrong here.

Millgull:

You need to check to be sure the returns were successfully filed.   You didn't say what product you used, but I'll assume you used Online TurboTax or the Mobile App as opposed to the desktop software (CD/download).

 

Did you efile the returns, or did you print, sign, and mail?  

 

If you efiled, did you go all the way to the final screen and click an orange button "Transmit My Returns Now"?  If so, you should have received a couple of emails, the first saying the return had been submitted, followed by a later email telling you if it was accepted or rejected.  You should have also received an email in regard to the state return.

 

If you efiled the returns, what does this tool show--does it show accepted, rejected, or no result found?

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

Also do this:
Log in to your account using Online TurboTax.   At the Tax Home page, what is shown for "Return status"?  Does it say accepted, rejected, printed, started, or ready to mail?