most turbo tax customers didn't get the insurance part of their taxes sent to irs wrong. you need to contact irs and see if that is the problem so the can send the proper papers for you to fill out and send back. I filled my taxes in feb and should have received my refund at the end of feb. when I didn't I contacted irs and found out turbo tax never included paperwork for health insurance even though I filled out right. irs said thousands or more customers this happened to so they are having to go through them at least twice once they receive paperwork from us. its been another 5 months and I still haven't received my refund and turbo taxes FREE FREE FREE ended up being 120.00 that they keep sending me notice to pay... Pay for what? me to wait for my refund and fill out more paperwork to irs
