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After you file
Same! I did receive a letter after I filed letting me know they had to verify information. It told me it could take up to 60 days to hear from them, well 60 days have been up and still no refund. I called today and they told me same thing, trying to verifying my info and that it was going to take another 60 days.
‎July 8, 2019
4:40 PM