To rant with this as an outlet was a pleasant and therapeutic mistake. The errors I've been receiving aren't because the data was input wrong. The data was input right and the error was when the transfer from my last year to this year. When I was on the phone with their expert they tried to tell me for 15 minutes to hit shift+enter at any page on their site to get to a control panel. I know nothing about taxes, however I know that that doesn't make any sense. After she repeated this to me over 10 times after me telling her that it doesn't make sense and she must have it confused for a specific page. At this point I'm more upset you need to pay for competent help than the fact that I'm fairly certain I'm dicked out of my refund by now. But hey if you wanna be useful and let me use your Help+ account.
