I have received this same letter. I filed Feb 6,2019 and online it says the same thing as of today 06/27/2019. I have called multiple times and the agents on the phone were unhelpful. There are not any notes on the account and I was told even after this 60 days is up they can request another 60 days. Its incredibly frustrating no one can give me a better answer as to what is going on. All I'm getting is that " Your account is under review". I have also written to the address stated on the letter, and yet to receive a response or phone call. This was well over a month ago.
