Right! I've always used them but this year has been a mess! From what I was told this morning by the IRS representative at the tax Advocacy Office this is happening to hundreds of thousands of people. Everyone that is calling and complaining about still being processed all used TurboTax. It was a glitch within their system. I just checked the TurboTax website and looked at some of the user comments and found that a ton of people are complaining about the same thing. This is all a huge, huge, huge mess. I would recommend going ahead and waiting the few hours on the line to speak with somebody at the tax advocate office. Sometimes they can verify the information for you by seeing your W-2 and try to get things pushed through. At least that is to my understanding from the rep that I spoke with this morning.
