I never received my 2017 state refund from turbo tax. In addition, they charged me an extra $100 dollars to send me a paper check for my federal refund after I already paid an extra sum of money to have it deposited directly into my bank account. This puts me short roughly $600 for the last year. I've tried multiple times to contact someone in customer service to resolve this issue, but have had absolutely no luck. Turbo tax has eaten up nearly half of my refund. How can I get my money?
