After you file

I still have not heard anything back from IRS, via mail or on the phone. Noone wants to answer me. Everyone says they cant see anything. They even act like I do not see via the WMAR tool the phone number and extension to call. I wish I could find some information online. This is getting ridiculous. I know it was my fault I left the 1098 off my original filing but if I owed them, they would want it NOW!