I am so sorry I feel the exact same way. Everything that you just did I did on Monday and got the exact same response and the exact same referral and a thank you very much wait another 60 days. It is so extremely frustrating and I feel hopeless as well. You absolutely cannot get a valid response from anyone at the IRS. All they did was give me more stress by taking my phone number and Advising that they may call for additional information yet don't see any need for any additional information from me at this point oh and to add insult to injury they stated they see absolutely nothing wrong with my return and that they thought it should have been already cleared up before the 60 days ended. I am so sorry for you but no you're not alone.
