Alicia White, what happened after you called them???? I'm in the same situation and very upset about how the irs conducts it's practices. The Irs took all of my taxes last year to pay off the prior years taxes, which became $0. This year, they offset my entire refund again and claims that I still owe from the prior tax year. The irs is seriously out here robbing people!!!! I plan on contacting a tax attorney.
