So here is what i can tell u based on my experience. If you rcv'd LTR 4464 in the mail they have 60 days(business days.... dont include Sat/Sun) from the date of the letter to have your issue resolved or by April 15 of that tax year.. Which ever comes first. I will tell you now... This is going to be a loooong slow process. So do not expect you money anytime before April 15. At the most it will finally be processed by April 15 and u will still have to wait at least 21 days after that for u to get you refund and/or DD. First thing you should after rcv'ng this letter is call 877.777.4778 and get at Taxpayer Advocate. Your advocate will be ur liaison between u and the IRS Agent. She stays on top of the agent and push to get things done. Do not call IRS because the will not tell you anything or help you in anyway because the IRS phone agents know absolutely nothing themselves. Dont ever even waste your time calling n sitting on hold for nothing.They one person that knows about your case is the IRS Agent handling it (FYI.. U will never ever speak to ur IRS Agent the only person that will be in contact with ur agent is ur Taxpayer Advocate). Be prepared to only speak with ur advocate once or maybe twice during that first month. She will have specific dates that she will call so you better have ur phone attached to ur hip on those dates. She may call at 8 in the morning or 9 at night. U do not want to miss her call because if u miss her call, she will leave u a message giving u an update n u wont hear from her again until the next scheduled date. Therefore u wont be able to ask questions or get real info. Also get every bit of paper work that u can. That will speed things up tremendously...Ex: SS cards, Birth Certificates, ID,W2, last paycheck stub, proof of employment & income on the companies letter head, proof of insurance, proof of overdue bills and disconnect notices. Another thing check ur return and makes sure everything is legit and income can be proven. If not redo ur return correctly and have it on standby just in case because if it is wrong they will give u an opportunity to correct before it is sent for processing without being fined and charged with perjury. And after u fax everything all u can do is wait. The best way to check the process is to view ur transcripts online irs.gov/transcripts. However im letting you know now that the cycle dates and the processing dates mean ABSOLUTELY NOTHING!!! Ex: 20150603 or 03-02-2015. Those are just the next time IRS agent has to update progress on the case in the system for her boss. Im just telling u from what i experienced. If everything is on the up n up, u can provide paperwork and proof of income..u will have ur refund by sometime in May at the latest. I posted this to help out anyone who is hoing thru this. I went thru this with no help, no answers, no knowledge, lost of stress, lots crying and left completely in the dark. These forums and the internet provide absolutely nooooooo answers. So save urself the trouble now n stop goggling n stressing urself out. Just do what im telling u and save urself alot of time n stress!
