This is driving my crazy. I filed TT 01/30 was accepted same day...two days later no bars on WMR and code 9001. Still code 9001 today!!! Eventually, I did call with ext 362.... I talked to 3 different ppl. First Rep was rude AF and said they don't give info by phone and they mailed a letter on 01/31. I advised her I hadn't received a letter. She said no info by phone. Second rep said she needed to ask some questions to verify me and I answered everything accurately. She said I'm sorry but I was unable to verify you based on your answers and cannot provide info. Third rep, same answers to the questions and said I answered them correctly. She said code 9001 for me is that I have not filed a return in three years and also because my legal last name has changed since my last return was filed. She asked if I had changed it through SSA. Umm, duh. I answered yes two years ago. She said I will be receiving a letter by mail "addressing my tax return concerns" ????!!!!!
