After you file

 I filed on February 12th 2019 and was literally accepted 30 minutes after i filed. I checked my status today as today marks the 21 days since filing and being accepted. Two days ago when i checked the status bars had disappeared only stating that my return was still being processed and that a refund date would be provided as soon as it could. So naturally i called and went through the prompts to speak to a live agent and after calling 10 times (kept getting disconnected due to high call volumes) the agent placed me on hold to look up my refund status and i was told it was being reviewed and that if i haven't heard anything 45 days from march 18th 2019 (today is only march 5th 2019 mind you) only then to call back and that i didn't currently need to do anything and that if i did that the irs would send me a letter saying so. I asked him why my return would be taking so long and he really couldn't tell me anything other then that. How do i go about getting a tax advocate? This is beyond rediculous. I did file for the EITC and the ACTC. so i wasn't expecting anything until on or after feb 27th. I have children and a family to take care of so it would be nice to try and speed things along. Its a bit rediculous and frustrating.