From what the lady told me at the bank (got mine yesterday) it was just turbo tax. It is not because of refunds over 10K because my son got his DD so it’s not the fault of the IRS. She said they have gotten a lot of complaints about it and they said many have said if TT tries to take out their fee for filing with the info we used for direct deposit they will dispute it because by not honoring it they essentially told the IRS they didn’t have our banking information. I’ve tried to reach out to TT but have gotten no where. There is also a IRS group on FB where no one has said a word about it being mailed unless they filed with TT
