Thanks for calling and checking but I think he/she was just trying to get you off the phone as I talked to someone else at IRS and he referred me to this:
The IRS has no dollar limit on direct deposit of refunds. However, direct deposit must only be made to accounts bearing the taxpayer's name. ... The fourth and subsequent refunds automatically will convert to a paper refund check and be mailed to the taxpayer. For more information, see IRS Direct Deposit Limits
I am thinking that the IRS is randomly selecting refunds over 10k to be mailed out for unknown reasons. I honestly just wish they could give us a better idea when check will vmbe here as I checked other boards and some got it on the day it was to be mailed and others 3-5 days after. I heard checks are only mailed on Fridays and I have heard that is no longer true in 2019 so who knows !
