Use the refund request form linked below for request a refund for the CD/Download of TurboTax.
https://support.turbotax.intuit.com/forms/refund-request.jsp
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
