After you file

I filed my taxes March 5th got my letter in the mail April 11th and then it start saying they can’t tell me anything about my refund right now . So now it’s May I had my bars at first but now they are gone . And it’s saying we received your taxes and it is being processed with no it’s been saying that for 2 weeks now and when I call I can’t speak to anybody , what should I do ? I have my baby soon