I've had the same problems i get lied to on how to move my funds around before receiving my card also hung up on at least thirty times this week requested numerous calls from their corporate offices which I was told I would receive in 24 hours well that was this last Friday that I requested my fourth corporate call back and not even one call was returned to me... I received a card today only to be told it wasn't the right one that someone called and requested another card be sent which I got charged an additional $5 for a replacement card on top of $15 expedited delivery for the one I received today so I have lost $20, $5 that I shouldn't have even been charged to begin with... I'm thinking there is some sort of way to claim a lawsuit for being refused access to our funds freely even before our cards r delivered they say u can pay bills n send money before receiving it which is a lie. Also there is no chain of command for them to follow they either have the first person that knows nothing and gives plain blanket statements who then sends you to an "account specialist" who only tells you what they can't do to help you by refusing to give u any info on the account that
Is in your name which I believe is illegal as well in the morning I am reporting all of this to the irs and fdic as well as the MasterCard company that runs green Dot and all there cards I'll wait for this card someone else requested which they only delayed me getting the card by three days but if someone somewhere along the corporate ladder can do me more than a great solid by giving me access to my money to transfer it to my local bank account bc I want nothing more to do with green dot or its affiliates again.
