TAX REFUND 2018 2019 please help

I filed 1/15/19 and was accepted 1/16/19 - i had a status bar at first but i checked today 1/30/19 and the bar is gone . 


This is what it reads 


We cannot provide any information about your refund.

If you electronically filed a complete and accurate tax return you should receive your refund in about 21 days from the received date. If you mailed your return please allow 6 weeks.

Please read the following information related to your tax situation:
If you have questions or need additional information, please have the following on hand when you call: