Did you have the TT fees withheld from
the federal refund ?
If so the refund needs to go from the
IRS to the third party bank to the card. This process can take up to 3
business days or more.
Check the IRS : https://www.irs.gov/Refunds
Check SBTPG: by logging into their website at: https://cisc.sbtpg.com/
Or you can get 24-hour automated info
by phone at: https://cisc.sbtpg.com/contact.aspx
Check at Turbo Tax Visa : If you have any questions or need assistance with your
Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call
us toll-free at (888) 285-4169.
