After you file

It's been 30days no refund and it's still saying processing.  I efiled return with TTurboTax on 2/11. He got accepted the same day. 2/ 22 tax topic 152. 2 / 28, all bars and tax topic disappeared  CalledRS spoke to an agent she told me there's no letter beIN sent ,,no review  however they have to manually input my information in ..WTH?? She also said it could take another month. What is going on why wasn't I notified that i my refund will be l play this year