I filed on 1/21 was accepted 1/22 and have been getting the same " we cannot provide information on your return" message. They did a update last saturday 2/9. My boyfriend status changed to the path message and mine stayed the same. Well i called the irs and they advised me that i have a identity verification letter coming and if i have not recieved it by the 19th to call and they will reissue another one. I am unsure why i have to verify my damn identity. NONE of my information has changed and this is delaying my refund even more than it all ready is. We are suppose to be taking all the kids on vacation while they are out of school for a week. Its frusterating but im praying there will be light at the end of the tunnel soon! Good luck everyone
