To update:
If you have not received your card, you will need to contact the Prepaid Card Customer Service first. Their number is (888) 285-4169. When it first asks your for your card number or your social security number, ignore it. Then select Option 1 to report your card lost or stolen. Continue to press 1 for lost or stolen and then it will ask you for your social security number or card number. Enter your information then. You should then be able to talk with someone to re-issue your card. This will block the old card and re-issue a new card to be mailed to you.
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