After you file

The card that the IRS gave the info to finally arrived on the same day as the card I ordered. BOTH HAVE NO FUNDS. Called Green Dot & they requested a trace number before would research any further. Called the IRS for a trace number. They had no idea what this was. They stated that they will send me a letter for me to complete saying I never received my funds & maybe it will have a trace number,  but they are not sure. The letter can take up to 6 wks, because it is computer generated. From all this run around, looks like it will be time to file my 2018 taxes before this is resolved. Never, ever will use the Green Dot card system again. I will request the IRS mail me a paper check. Even at snail mail, it would have gotten here by now. I am beyond frustrated, annoyed, pissed, angry, mad to name a few of my emotions. I will update more as I get more info.