Need a new card

Yes

Yes

Yes

I need to talk to a customer service Representative

Need a card

Yes

I need a new card

For help with your pre-paid Visa card:
Call  (888) 285-4169

I call that number it still wasn't helpful

Its telling me that I entered my birthday incorrectly and i'm doing it right

Calling is pointless. There going to tell you that you have to wait 10 business days which is way to long to go without having access to your funds. They offer no alternative. They can't transfer funds to a different account or western union you your funds. Hopefully you have cash because if not you're stuck for 10 days with no way to access your own money. I'm going on day 3 I have no money to buy food or pay any bills because I have to wait 10 days for a new card. Actually longer than 10 days because of the weekend. I'm on day 3 but it's only been 1 business day so I'll be without money for 13 days plus when my card finally does arrive. And they try to avoid answering the question of "what am I supposed to do till my card gets here?" Bad customer service

Doest help never using again