When I go to my account, I am taken to a page, with this at the top: "Way to go, Andra! You filed your 2018 taxes." and that is the HOME page. I am unable to do more. Then, when I go to my account, I learn "It looks like you need PLUS benefits to instantly access your TurboTax returns
Pro tip: the IRS charges $50 for a copy and takes up to 75 days"
What is up with this?!? I start out as a FREE customer...and, this!! I DON'T EVEN PAY TAXES; just retrieving withholding taxes from an annuity!! Whew!! What am I to do? ALL I want from you at this time is some HUMAN CARING about a FREE CUSTOMER!! I would be afraid to pay for a service here at this juncture!!
