Upset is beyond how I feel. I always have a problem how people with limited funds are treated, especially since I've reached those ranks. All things should work for all people. I DO NOT WANT to MAIL my return. I have been e-filing since there was an e-file. I was once a paid tax preparer myself! I feel that not having live support is ridiculous here. Who said the computer programmer knew what s/he was doing? Computers ALWAYS need humans, and using human support should not cost a non-paying customer. FRUSTRATED, I am for sure!! I WANT to e-file my return! I received an email encouraging me to do so. I responded because I thought someone had done something different.
