After you file

NEVER AGAIN!  It was a Nightmare.  I eventually tried @tbentz6 suggestion and that did work FINALLY
 I went to Wal-Mart and was charged a fee each 1000 I took out which was 3.74 per transaction.  I was able to take out over the 3000. The phone number to reach these people is as if it's a scam.  Hope this helps someone else.