You are screwed no matter what. I bought the cd, it never worked, I have tried repeatedly to print out the form to get my money back, but the form required to get a refund for the broken cd that I bought WON"T ACTUALLY PRINT OUT! Which means that I have a receipt and no form to submit it with to get my money back. Way to go TurboTax! Way to make sure we can't get our money back for faulty cd's.
