After you file

have you guys ever had to do id verification? I had to last year and this year too. I was accepted 1/19/18 no path then received letter for identity verification again this year. letter dated Valentine's day. I went through this last year as well but that time the guy I was on with said my account number for dd was diff than he had so I had to get my refund by check. got my return through mail the first week of March.