After you file

I called because I gave it about 2 weeks and I wasn’t able  to check WMR with my original filing status so I got through to someone after waiting for an hour and 23 min. The guy I spoke to said I was sent another letter to verify that it was me again. I said I’ve already done that and the lady I verified with told me it was good to go and he told me he didn’t know but just to me to do what the letter says. So now I’m waiting on another verification letter. I also told the guy if I needed to go to the nearest irs office because this is ridiculous and the process would start all over again. He said if I wanted to I can and gave me an appointment number. I honestly don’t want to just because it’s about a 2 hr drive smh. Just ridiculous.