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After you file
I verified my identity back on 02/21 and called yesterday and they referred me back to the verification department with my letter and had to go through the verification AGAIN and they told me that the original person that did the verification messed up and said that I did not file my returns in 2015...Now because of the ignorant jerk, I have to wait up to another 9 weeks.
‎June 7, 2019
3:51 PM