After you file

My state refund shows complete along with 3 solid colored bars. Also states in fancy wording pretty much I will have my state refund on 2/7/19 but problem is it’s 2/16/19 and 0$$ balance on my emerald card. (Taxes dome at H&R. I did have an unpaid fine and received a letter n the mail with all the information regarding the fine and my new refund amount. So is that puttin a delay on my State refund????