So I finally just got off the phone with a representative, she told me that the people that have the message that their tax return was received and needs further review and may take longer then the federal return, are the people who were randomly picked to have the return be looked at by nys before deposited. If your status changes to processing that’s a good sign that they already looked at it and you shouldn’t have any more problems. She said by the end of March I should have either an explanation or my refund. Call 1-518-457-5149 if you want to speak to an actual person and not an automated system and see if they see anything for you.
